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Customer Feedback

The customers who never complain still leave

Collect customer feedback in one anonymous box, including from the ones who would rather churn than argue.

Customer Feedback 18 suggestions
Active 18 Favorites 4 Archived 31 All 49
2 minutes ago Negative

Your checkout asked me to create an account twice.

1 hour ago Positive

Delivery arrived a day early and the packaging was recyclable.

Catch the silent churner

Most unhappy customers skip the complaint and just stop buying. An anonymous box collects the irritation they would never sign. AI sentiment analysis shows how warm or cold the week really was.

AI Insights
Overall Sentiment 6 7 19
Mostly positive · 32 suggestions
Summary

Checkout friction is the repeated theme. Praise for delivery is consistent.

Scan to open on any phone
freesuggestionbox.com/pub/acme-ideas

Meet them where they already are

Print a QR code for the counter. Drop the link into receipts, emails, and your site footer. Feedback takes under a minute on a phone, with no account and no app.

What lands in the box

  • Complaints turn into countable themes because every submission sits in one place.
  • Product requests repeat, and the repeats tell you what to build next.
  • CSV export turns a quarter of feedback into the case for a change.

Frequently asked questions

Do customers need an account to leave feedback?

No. They open your link or scan a QR code and type. No login, no name field, nothing to install.

How do we spot patterns in the feedback?

Everything lands in one dashboard. AI sentiment analysis tags tone, and CSV export lets you sort and count themes.

How soon can we have one running?

Within a few minutes. Name the box, share the link, and the first comments can arrive the same day.

Your quietest customers have the loudest data.

Open a free anonymous feedback box and hear them before they leave.

Register Free Account