Customers

Most unhappy customers never complain. They leave.

A suggestion box gives them a ten-second way to tell you first. One link, no account, no survey fatigue.

Every submission goes to one shared inbox. A daily email digest lists what came in, so nothing dies in a personal mailbox.

The regular who stopped coming in had a reason. A box on the counter would have caught it.

Print the QR code on receipts, tables, and packaging. Customers scan, type, and submit in under a minute.
Submissions are anonymous, so the awkward criticism you actually need arrives instead of staying polite silence.
The same complaint three times in one week is not noise. It is your next fix, already sorted for you.
Export everything to CSV when it is time to show the owner what customers keep saying.

Frequently asked questions

Do customers need an account to leave feedback?

No. They open your link or scan the QR code, type, and submit. Nothing to install, nothing to sign up for.

Is customer feedback really anonymous?

Yes. Anonymous submissions store the message only — no names, no email addresses, no IP addresses.

How do we keep up with what comes in?

A daily email digest summarizes new submissions. Open the dashboard when something needs action, and export to CSV anytime.

Create a free suggestion box and put the link in front of customers today.